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Once again the agents at Onstar has dropped the ball. When asked for instructions from one destination to another, both in Staten Island. I was sent over the Verrazano Bridge into Brooklyn. It cost $15.oo dollars in unnecessary bridge tolls to turn around an get on the...
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2.8
#1143895
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yes ,...contacted them and was told 3-5 days to possibly resolve the problem ,...unacceptable!!! onstar is a worthless service !!...do not ever pay for this service {{Redacted}}
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swerve1_79
swerve1_79

onstar sucks!!

1.0
#1138766
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Why is it not possible to cancel online? Why did I have to answer so many questions to cancel on the phone? Do the people at onstar know what year it is? It is literally ridiculous in this day and age. I liked the service for four years, I liked the remote diagnosis,...
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h.kitchener
h.kitchener

Sort of like Sirius/XM---you need to call to cancel. Best to read the terms and conditions BEFORE you sign up and if you cannot cancel online then don't subscribe to any of th...

Anonymous
Red

That's all just a stall tactic to try to get you to reconsider.They will send you mail for years to come regardless with your "account number".I'd suggest you follow up with a...

2.2
#1129659
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Onstar - Bad service , bad business

Onstar
#1131522
On star Subscribers , check your plans and pricing . In the end I know it’s on me and other individuals, I am truly amazed they don’t even list the $40 10 GB plan anymore while I and who knows how many others paid that while the top plan now on the website is $20 for Unlimited My fault. Shame on them.
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Onstar - Charged me

Onstar
#1124032
I bought a used 2016 Chevrolet Impala LT 4 months ago and after 3 months they charged my credit card for OnStar I have since cancelled it as I don’t need OnStar in my car
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Onstar Data Review

Onstar
#1017570
2.4
Details
Buyer beware! Not transferable and credit!
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Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website

Onstar Plan Free Trial Review

Onstar
#990258
1.2
Details
They never even managed to set up my account???
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
As my free six month plan was a week from expiring, I received 3 cold calls from OnStar, pressuring me to buy a plan. After the third I did, on their assurance that I could cancel before the start date of the new plan. I called to do that. They sent me to a...
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#1128363
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We took a trip this weekend,and used ONSTAR. Going to IOWA from ST.Peters,MO,it took us 5 hours to get there,but on our return trip to ST.Peters Mo it took us 7 and a half hours to get home! Why didn't you return us the same way that we came???????? I am not sure how...
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I liked
  • Going
#1112334
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delearship let me test drive a new 2017 silverado for a weekend trying to keep me from buying a ford. i had not owned a piece of gm garbage for over 25 years because they are usually junk as i has bought 3 new chevy trucks in the 80's that spent most of their lives in...
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#1098284
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I have been a customer for years. In the past when I called to get my doors unlocked it took 2 min tops. Something has happened to Onstar. Today I called to get the doors unlocked and over 2 hours later I'm still waiting. I have been on the phone on and off this entire...
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1.1
#1095801
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I was getting bank alerts of LOW Funds at lot. I decided to look over my statement on line. I have found at least 10 withdrawals from my Bank to On Star. These amounts are $38.86 a month. I Never signed up with on Star for an account. I talked with them and they first...
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#1073292
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When i called 1.888.on star got a rude/ pushy rep. Would not give me any info and was forced to give my credit card number before he would give me any information...told me i won a 25.00 giftt card, but had to pay for shipping,,kept tring to sell me fraud protection...
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#1072621
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I cancelled my service in May 2017 and was told at that time it would be no problem also was told I could continue to finish out my subscription through June 10th 2017. June 10th arrived and I found out that I was charged again in June for another month.. When I called...
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Anonymous
Anonymous

onstar SUCKS !!! never have I dealt with a company that has as bad of customer service as onstar...im waiting on 3-5 days for an answer to fix my problem ...onstar is worthes...

#1072585
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