Product: Onstar Emergency Assistance System Clear all filters (0 of 9 reviews match)
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I bought a new GMC pick up with on star along with it. Family insists on it. I tried to store numbers on my hands free phone. YOU CANNOT STORE OR SAVE PHONE NUMBERS ON 2018 MODELS. you activate the call button and the system asks what number to dial. who keeps numbers...
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Anonymous
Bill Smith

Can you believe this, no ability any longer to save numbers by name tags!! I thought I was screwing up when I kept saying "STORE" and all the darned OnStar would do was respon...

Anonymous
Pissed

Found the same issue in my 18 Silverado. Pretty much makes the phone useless. Will not buy minutes when mine run out.

1.0
Product
Onstar Emergency Assistance System
#1262278
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Specifically, when the OnStar trial period ended on our 2017 Buick LaCrosse, we contacted OnStar to terminate their service for which we had little use. End of the story...or so we thought. However, a few weeks ago we discovered we had been billed every month since...
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Anonymous
Marty

That seems very strange. I can't recall any mention of recurring service charge at the end of the trial period for any of our vehicles so equipped. Indeed they hounded us regu...

1.5
Product
Onstar Emergency Assistance System
I liked
  • Sirius xm radio
I didn't like
  • Billing practices
#1235266
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I’ve owned three Chevy vehicles Onstar was a poorly performing program in a 2014 Silverado, 2015 Tahoe and 2015 Silverado!!!! There’s only two out of hundreds of times traveling around the USA that Onstar program actually got me where I was going. The computer program...
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1.0
Product
Onstar Emergency Assistance System
#1191693
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OnStar - Crash Response Failure

My son wrecked. Car battery damaged. No Onstar because it operates off the vehicle battery. So if you have a dead or damaged battery, no Onstar. How hard would it be to put a backup battery in their equipment? Waste of money. Wont ever use their service again.
Product
Onstar Emergency Assistance System
#1169369
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bought a Cadillac SRX from Glen Sain in Kennett, MO.When I bought my srx it had less than 35,000 miles on it. It still has warranty as well as three months of On Star and XM Radio. The On Star has failed to work since the day I drove it off the lot. I have called them...
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Product
Onstar Emergency Assistance System
#999205
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J'habite en meurthe et moselle dans un petit village décentré, j'ai appuyé sur le bouton bleu de Onstar installé au dessus du conducteur et passager. Au bout d'une dizaine de seconde j'ai été mis en relation avec un employé OnStar qui parlait le français. Mon véhicule...
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3.3
Metz, Lorraine
Product
Onstar Emergency Assistance System
#930559
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Notified customer of the problem both while in Canada and upon return from the trip, customer service stated since it was activated it should have worked and refused to provide me with a refund or even a partial credit...DONT DEPEND ON ONSTAR IN A LIFE SAVING MOMENT.....
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1.0
Gaborone, South-East
Product
Onstar Emergency Assistance System
I didn't like
  • Customer service
  • Did not disclose onstar would not work
#920952
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Yesterday I used Onstar for roadside assistance for my Camaro that overheated after an oil change. I waited 6 hours for a tow of the I-5 freeway in 100 degree temperatures. I called to follow up numerous numerous times and given the runaround each time. After speaking...
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Anonymous
Anonymous

I've worked for the loyalty department and its a suckie system

Product
Onstar Emergency Assistance System
#904267
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Pulled over and pushed OnStar in both vehicles to summons help. I guess their satellite doesn't work in an area where it's high, surrounding by a thousand acres of pastures. I even pushed the SOS. Eventually a highway patrol came but nobody ever called me back. ...
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1.0
Product
Onstar Emergency Assistance System
#890347
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