Product: Onstar Emergency Assistance System Clear all filters (0 of 13 reviews match)
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The first time I called for road side assistance I had a flat tire. It was pouring down rain but was lucky I made it home but would need the car the next day. Called to for help was told someone would be there in 30 minutes. 4 hours later someone showed up but he...
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h.kitchener
h.kitchener

First thing you need to do is cancel or not renew with Onstar and then join AAA which will get you road service. Get the Premier one for a hundred or so dollars a year. Then, ...

1.0
Product
Onstar Emergency Assistance System
I didn't like
  • Unreliability of customer service representatives
#1453720
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"WHATS THE FRICKING POINT OF ALL THIS *** ONSTAR WAS INEFFECTIVE OF HELPING ME 21 HOURS THATS RIGHT, NOT EVEN A STINKING FULL DAY,AFTER PURCHASING MY TRUCK WHEN IT GOT STOLEN! YOUR SERVICE SUCKS! YOUR PRODUCT SUCKS! AND A TODDLER COULD DISABLE THIS RIDICULOUS FEATURE...
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Anonymous
Tyg

So what you’re saying is that you expect them to eat the costs of your vehicle? I’m going to take a guess here, you had not setup and paid for your onstar services yet. I’m gu...

1.0
Product
Onstar Emergency Assistance System
I didn't like
  • Sell a false sence of security
#1404534
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OnStar - No help yet

Ive had no assistence yet
Product
Onstar Emergency Assistance System
#1315386
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I called and was transferred back and forth between onstar and Chevy roadside assistance. Apparently to accept the terms and condition I have to press the little blue button. I am locked out of my car! What if there was a child or animal locked in the car? I still...
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Product
Onstar Emergency Assistance System
#1270580
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I bought a new GMC pick up with on star along with it. Family insists on it. I tried to store numbers on my hands free phone. YOU CANNOT STORE OR SAVE PHONE NUMBERS ON 2018 MODELS. you activate the call button and the system asks what number to dial. who keeps numbers...
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Anonymous
Upswept

My 2019 Bolt also surprised me with the same problem. That was the best feature about OnStar.

Anonymous
Bill Smith

Can you believe this, no ability any longer to save numbers by name tags!! I thought I was screwing up when I kept saying "STORE" and all the darned OnStar would do was respon...

1.0
Product
Onstar Emergency Assistance System
#1262278
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Specifically, when the OnStar trial period ended on our 2017 Buick LaCrosse, we contacted OnStar to terminate their service for which we had little use. End of the story...or so we thought. However, a few weeks ago we discovered we had been billed every month since...
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Anonymous
Marty

That seems very strange. I can't recall any mention of recurring service charge at the end of the trial period for any of our vehicles so equipped. Indeed they hounded us regu...

1.5
Product
Onstar Emergency Assistance System
I liked
  • Sirius xm radio
I didn't like
  • Billing practices
#1235266
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I’ve owned three Chevy vehicles Onstar was a poorly performing program in a 2014 Silverado, 2015 Tahoe and 2015 Silverado!!!! There’s only two out of hundreds of times traveling around the USA that Onstar program actually got me where I was going. The computer program...
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1.0
Product
Onstar Emergency Assistance System
#1191693
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OnStar - Crash Response Failure

My son wrecked. Car battery damaged. No Onstar because it operates off the vehicle battery. So if you have a dead or damaged battery, no Onstar. How hard would it be to put a backup battery in their equipment? Waste of money. Wont ever use their service again.
Product
Onstar Emergency Assistance System
#1169369
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bought a Cadillac SRX from Glen Sain in Kennett, MO.When I bought my srx it had less than 35,000 miles on it. It still has warranty as well as three months of On Star and XM Radio. The On Star has failed to work since the day I drove it off the lot. I have called them...
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Product
Onstar Emergency Assistance System
#999205
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J'habite en meurthe et moselle dans un petit village décentré, j'ai appuyé sur le bouton bleu de Onstar installé au dessus du conducteur et passager. Au bout d'une dizaine de seconde j'ai été mis en relation avec un employé OnStar qui parlait le français. Mon véhicule...
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3.3
Metz, Lorraine
Product
Onstar Emergency Assistance System
#930559
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