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Got run around trying to get OEM remote start app to work on my vehicle(my Cadillac App). The case number is 126899503, if that's even a real number. They make you believe they are working on it but guess what..... they are not. Probably spent 4 hours in total on the...
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1.0
#1194958
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Very dissatisfied with onstar customer service.

Paid feb 5 $199.90. No one knows where it went and i want a refund.
1.0
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#1193964
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Terrible, terrible, terrible program. Can’t compare with GOOGLE a free program!!!! Terrible map directions, sorry employees, very slow to redirect and wrong labeling of maps. I’ve owned three Chevy vehicles Onstar was a poorly performing program in a 2014 Silverado,...
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1.0
#1191693
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Onstar - Good job

Locked out of my car
#1189490
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Bought a new GMC which comes with 3 months (or 3GB) free internet through the car hotspot. Couldn’t get an internet connection with any of my devices. Called On Star three times over 9 days and was told each time technical service will call me back within 3-5 days. Was...
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#1172065
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Onstar - Crash Response Failure

My son wrecked. Car battery damaged. No Onstar because it operates off the vehicle battery. So if you have a dead or damaged battery, no Onstar. How hard would it be to put a backup battery in their equipment? Waste of money. Wont ever use their service again.
#1169369
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Onstar - Cancel service

Wasnt able to connect with operator to cancel my service
2.6
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Reliability
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#1156489
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On star is not doing anything for free... you sign up and in the fine print they have the right to sell all your information even your driving habits.... they make big bucks from the insurance companies...don't sign up for this or it will cost YOU in the long run. I...
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#1147512
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Once again the agents at Onstar has dropped the ball. When asked for instructions from one destination to another, both in Staten Island. I was sent over the Verrazano Bridge into Brooklyn. It cost $15.oo dollars in unnecessary bridge tolls to turn around an get on the...
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2.2
#1143895
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yes ,...contacted them and was told 3-5 days to possibly resolve the problem ,...unacceptable!!! onstar is a worthless service !!...do not ever pay for this service {{Redacted}}
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swerve1_79
swerve1_79

onstar sucks!!

1.0
#1138766
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