OnStar Reviews and Complaints
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Customers don't like
- Customer service
- Customer service incomplete disclosure
- Unreliability under new system
Customers like
- On-board diagnostics
- Navigation
- Sirius xm radio
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I recently bought a brand new Denali. It came with OnStar. I was never informed about the MyGMC app or its functions. When i learned about it, I discovered that GMC takes advantage of their customers by charging them a subscription for BASIC services that should be...
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OnStar - No service
After hurricane Michael we had no phone service or 911 service for over 3 weeks. Tried to make phone calls to get help and no service. I called and asked why is vtold them don't tell me the phone lines are down this is suppose to be satellite service. Still have no idea why no service to this day. Car was totalled and I don't have a GM anymore.
I'd like to choke GM for forcing such *** on my vehicle. Nobody wants it, needs it and it is a constant *** reminder on my rear view mirror. I said I'd like to choke GM for forcing such *** on my vehicle. Nobody wants it, needs it and it is a constant *** reminder on...
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I order a service because I was satisfied with the price with the plans they offered with wifi plans included. Few months later I found out they were over charging me for the service. So I called and asked why am I being over charged the answer was who ever I talked...
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I have had OnStar on several cars with just a few technical problems but since February 2018 nothing but missreads features don't work on my car. They tell me to drive it while they scan. GPS will direct you down one way streets or route you right into a construction...
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My mother in law has a 2016 equinox, and her OnStar when giving turn by turn directions displays the miles to the next turn, an arrow indicating if it is a left turn or right. It continuously displays this during the entire directions. She loves it!! My wife just...
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OnStar - They hold you on the line for 20 mins to cancel.
Its shoddy service that doesnt do anything for you that your insirance company wont do. Google responds better to voice commands by miles. Its overprices and functions poorly.
No help from OnStar discontinue services now
Had a free trial of OnStar on my older Chevrolet and current Monthly subscriber on my two new Chevrolets and they refused to come to help with a jump start for the older car without paying $76 first.What a scam never use them.
OnStar - Dont do as they say
Called for a tow because of 2 flat tires on passenger side. Alone at night on Dixie hwgy, a 45 minute wait to only call back a second time an was told they had not even disspatched a tow truck so here i am still waiting. A total of an hour an 40 minutes until it arrived. I would do better off with AAA
Similar to OnStar
renewed on star on my vehicle after a lapse in service. They agreed to a reduced rate that is less than their advertised rate. This was all done in the vehicle and on star communicated very well and got my credit card # for payment to finalize the deal and all...
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